Reference/Features | Communication/patient education

Lost in translation

Emma Wilson reviews the importance of accurate dental translations for patient trust.

Communication/patient education

Handling with care

Priya Sharma examines the importance of seamless complaints handling, and how best to utilise communication skills.

Communication

Handling the heatwave

Tina Chander explores the rules around temperature in the workplace.

Communication/patient education

The vaccine mandate

Luke Moore asks what it means for dentistry

Communication/patient education

Treatment choices

Andrew Collier asks, who decides what’s best?

Communication/patient education

What is a risk assessment?

Priya Sharma explains the intricacies of health and safety in the dental practice

Communication/patient education

Take cover!

Do you have the appropriate level of indemnity for your role? And have you checked it is up to date and that the premiums or subscriptions have been paid?...

Communication/patient education

Why is the ARF the same for all DCPs?

Dental therapist Shaun Howe shares his insight into the General Dental Council and its fee setting

Communication

Did Not Attend v Was Not Brought

How a child missing their dental appointment could be the first sign of a safeguarding concern

Communication/patient education

Thoughts for the season

Lisa Bainham takes a slightly more serious look at the upcoming fun and festivities

Communication/patient education

Plain and simple

When speaking to patients, simplicity is the key goal so ditch the jargon and remember the KISS principle – ‘keep it simple, stupid’

Communication/patient education