Tif Qureshi outlines the importance of language in the dental practice.
CommunicationPriya Sharma examines the importance of seamless complaints handling, and how best to utilise communication skills.
Communication
Jackie Edwards examines the financial implications of divorce.
Rebecca Waters details the best defence against seasonal viruses.
Paul Swales outlines the cost-of-living crisis causes, and what you can do to aid your outgoings.
Communication
Tina Chander explores how workplaces can improve the working environment for menopausal women and the options available for women who feel they’ve been discriminated against
Isabel Johnston looks at the effects the pandemic has had on mental health
Communication
Andrew Collier explains the importance of apologising effectively
In this CPD paper, Dr Puja Jalota considers the key components of effectively responding to – and learning from – any patient dissatisfaction
Communication