Reference/Features | Consent

Consent and the role of the dental nurse

Charlotte Wake outlines the background and importance of the consent process.

CPD requirements

Complaints handling

George Wright gives a step-by-step guide for dental nurses

Communication

Indemnity and beyond

Helen Kaney discusses the factors you should consider when choosing indemnity

Consent

Confidentiality – and the dental nurse

Professor Bob Ireland considers this important element of patient care

Consent

Parental consent – can anyone else give it?

Difficulties can arise if a child is brought to the surgery without one or both of their parents. Andrew Collier looks at this dilemma and suggests some solutions

Consent

Is your patient information safe?

All dental professionals have an obligation to respect a patient’s confidentiality. Priya Sharma explains

Consent

What lies beneath

The dental nurse plays a vital role in facilitating the first crucial conversation, which can provide the best opportunity to get to know a new patient

Communication

‘That sounds good, can you send me some pictures?’

Andrew Collier considers the perils of 21st-century communication

Patient privacy

Challenging patient interactions

Priya Sharma discusses the art of handling a challenging patient interaction

CPD requirements

Am I doing the right thing?

Dental nurse registration has given professional rights but also responsibilities and obligations as to what can and what cannot be ethically and legally done. Andrew Collier offers a case example of...

Communication

Forewarned is forearmed

Using technology to provide a better customer experience is commonplace. But, now dentistry is harnessing it in a new and exciting way by taking a ‘mental X-ray’ of patients…

Dental phobia/anxiety

Clinical deviation

Following clinical guidance is not mandatory – but healthcare professionals must ensure they have good reasons for departing from recommended care pathways

Communication