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Good complaints handling plan

The British Association of Dental Nurses and the Society of British Dental Nurses are two of the 2​8 organisations from across the dental sector that have joined forces to launch a set of universal principles for good complaint handling today.

News More News

Latest CPD More CPD

Kelly Henderson considers how photography as a dental record can aid your practice, clinical skills and become your indisputable evidence should you need it.
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Lesley Redman considers the importance of oral desensitisation in relation to dementia and additional needs
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Phil Jevon walks us through the procedure for placing a patient in the recovery position in this peer-reviewed CPD article
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Having the post-registration qualification of dental radiography under your belt can expand your horizons, your practical skills, and the scope of your professional life. Hannah Fullerton explains how this new aspect to your role adds extra responsibility and focus
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Opinion More opinion

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Stoptober returns

Patricia Rawsthorne, SBDN NW Ambassador Smoking Cessation Lead, reports on this month's Stoptober, a campaign originally launched in 2012.

Dental essentials More dental essentials

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Something missing?

Every dental practice strives to make patient access easy, and there is nothing more irritating when patients fail to attend. So, how best to ease ...

Careers and education More Careers and education

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Fairground attraction

It’s hard to imagine many party venues that light up a face in the way Happy Kids Dental can – and this paediatric dental practice is not just creating smiles in the chair. Here, one of its ...

Clinical More clinical

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Oral care for head and neck

When a patient is diagnosed with head and neck cancer, their oral health will likely be the last thing on their mind. Dentist Francesca Capaldi and ...

Infection control More infection control

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Dentistry in Spain

Continuing the series on dentistry around the world commissioned by Eschmann. Javier de la Cruz, principal GDP at the Bordon Clinic in Madrid, ...

Extras More extras

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‘Dental Showcase, here I come…

Dental nurse Joanne Jones is treatment coordinator at London practice, Sparklysmile. Here, she shares her passion for her role and how dental nurses can provide a five-star service