Communication/patient education

Reference/Features

Building healthy relationships

What are the essential elements of a practice's ethos that create professional mutual trust?

Periodontal records – staying out of trouble

Periodontal treatment can be a significant cause of patient complaint or claim. Andrew Collier illustrates the importance of records in helping to...

News

BDA slams patient charges price hike

NHS dentistry patient charges will be increasing by around 5% from April.

News

Patient satisfaction remains 'very high', says GDC survey

​New figures, released by the General Dental Council (GDC), reveal overall satisfaction with UK dental care remains very high among those who visit...

Reference/Features

The importance of greeting and listening

First impressions can often be key – and the dental nurse helps to create the most positive initial relationship between a patient and the team

News

BOS launches ‘Hold that Smile’ retention campaign

A new approach to retention underpins a campaign launched by the British Orthodontic Society at its annual conference in Manchester.

Backed up by...

CV writing – getting it right

CVs are an essential part of your toolkit when it comes to broadening your career horizons. Julie Bissett talks clarity in copy and Matt Craven takes...

Reference/Features

Technology for patient education and practice management

Digital media – websites, DVDs and social media – can be used to improve communication with patients, and support education, monitoring and preventive...

Valid consent: principles and practice

Ensuring valid consent is becoming increasingly important and complicated due to social and demographic changes, and as more elective and elaborate...

Oral hygiene behaviour change using motivational interviewing

Understanding a person's readiness to change could improve the way in which oral hygiene interventions and advice are given in the clinical setting....

Reference/Features

The role of communication and ego states in patient compliance

Good communication is central to patient compliance. Patients are more likely to comply with regimens if they have decided to follow them than if they...

Managing child abuse and neglect in dental practice

Harris CM, Welbury R, Cairns AM (2013) The Scottish dental practitioner's role in managing child abuse and neglect. Br Dent J214: E24