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Patient satisfaction remains 'very high', says GDC survey

1 min read GDC Communication/patient education
​New figures, released by the General Dental Council (GDC), reveal overall satisfaction with UK dental care remains very high among those who visit the dentist at least once a year, at 97%.

Perhaps even more encouraging for the sector, within this, the number who say they are ‘very satisfied’ has increased by six percentage points over the last five years to 67%.

However, the findings, which are part of the GDC’s 2017 annual Patient and Public Survey, exposed young people (aged between 25-34) and those over 65 are more likely to be dissatisfied.

In addition, patients from an ethnic minority are significantly less likely to be very satisfied with their care than those who are white, at 53% and 69% respectively.

Guy Rubin, Research Manager at the GDC, said: ;The results of our research are incredibly useful in helping to better understand public views, particularly in relation to those within different demographics. The data also shows wide variances in perceptions of importance of misconduct in professionals’ private lives, which is very relevant to our ongoing work to better define "seriousness" as a concept.'

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