Charlotte Wake

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Handling complaints

Charlotte Wake reviews how to best manage patient complaints.

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A learning opportunity

Charlotte Wake emphasises the importance of meeting the requirements of the ECPD.

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Learning through observation

Charlotte Wake emphasises the importance of observational learning for a dental nurse.

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What to expect…

Charlotte Wake discusses periodontitis, pregnancy, and the oral health of newborns.

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The fluoride debate

Charlotte Wake reviews the uses of fluoride in dentistry.

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A better understanding of Dementia

Charlotte Wake explains how to aid in a dementia patient’s difficult journey.

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Keeping record

Charlotte Wake outlines the importance of clear record keeping in the practice.

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You give me (Hay) fever

Charlotte Wake breaks down the misery that is Hay fever.

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Consent and the role of the dental nurse

Charlotte Wake outlines the background and importance of the consent process.

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Oral cancer and tobacco cessation: what's your role?

Charlotte Wake outlines how to aid patients in smoking cessation and patients oral care.

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Teaching a fellow dental nurse

Teaching in the surgery, also referred to as ‘chairside teaching’ is a complex situation. Working in practice as a dental hygienist and therapist I am often involved with the chairside teaching of...

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Confidentiality and social media

Charlotte Wake looks at the responsibilities dental nurses have regarding patient information.

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An ocean of opportunity

Charlotte Wake explains why postgraduate courses not only broaden horizons but also prove refreshingly fruitful, too!

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Hay fever, allergies and the joys of summer!

Charlotte Wake suggest dental teams should spare a thought for those patients who struggle as we swing into a new season and the pollen count hits a high