MA Healthcare

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Leadership and mentoring

This series continues to explore the leadership skills of the dental nurse. With John Fowler

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Would patients rather learn about oral health from a singing dentist or a shocking advert?

What gets our patients brushing when it comes to heeding the warnings of the risks to our oral health – the softly, softly approach with a sing-song and a dentist who wiggles his eyebrows, or some...

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Any time, any place, anywhere…

…there's a wonderful eLearning world you can share. The benefits of online training for you and your practice, with Robert Dyas

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A friend in need

A look at how one dental nurse is helping her practice to change the way it treats patients with the everyday challenges that dementia brings

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The gold standard in local anaesthesia

A new look at articaine, independent article by Peter Raftery

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HTM 01-05 compliance: Eating the elephant a bite at a time

Being nominated as your decontamination lead can be at times daunting, time consuming and challenging. However, if managed efficiently it can be a rewarding and empowering opportunity to develop both...

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What is a professional?

Charlotte Wake investigates how, for the dental nurse, it's not just a title, it's a way of life

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Managing the expectations of your, your patients and the team

Christine Macleavy investigates the multiple levels of meeting the needs of others as well as your own

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‘Spiderman for the afternoon’

Dental nurse Kirsty Nutting reveals why first impressions count

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The vegan dental patient

Diet and culture plays a huge part in the heath of our patients, so how best to meet their specific needs in the chair

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Clinical deviation

Following clinical guidance is not mandatory – but healthcare professionals must ensure they have good reasons for departing from recommended care pathways

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Running late

How to turn a negative into a positive situation, with dento-legal expert Andrew Collier

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A perfect picture

If the art of managing expectations depends on good communication, then it is the clarification of the finer details that is the master stroke, says dental business coach Sheila Scott

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The menace of social media

What a perilous world this digital age has become, says Charlotte Wake

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Is your practice well led?

Nicki Rowland explores how the new Care Quality Commission (CQC) inspection regime has changed the way in which we are required to work