MA Healthcare

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I wish to register a complaint

Can you handle patients? Christine MacLeavy considers the scenarios, the options and the road to a successful resolution

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Orthodontics – and me

Meet perfectionist Ana Adumitroaei – a long way from her home country of Romania and on the straight road to success in the world of private dentistry, currently practising at a high end clinic in...

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Are your patients dreaming of safe whitening this Christmas?

Nobody would ever expect a dentist to highlight hair, so just why do some of our patients seek teeth whitening at a beauty salon? In the run up to the festive season, make sure they are aware of the...

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Challenging patient interactions

Priya Sharma discusses the art of handling a challenging patient interaction

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Strategies for sorting out ‘fallings out’ at work and at home this Christmas

Resolving (and avoiding) clashes at work (and play) has much more to do with open communication than ‘winning an argument’. Here, we look at some strategic moves for a ‘win-win’ solution

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Gossip girls (and boys)

Chitchat and tittle tattle may serve to help keep patients safe and organisations healthy, research finds. So, how can we turn ‘toxic’ chat into something positive?

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It ain't what you do, it's the way that you do it

Communication is a key part of your role as a dental nurse, but sometimes the secret of success is all in the delivery. Here, a summary taken from an article by Dental Protection

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Big steps against mouth cancer

Dental hygienist Christina Chatfield is making tracks in raising awareness of the importance of good oral health. She speaks to Gaby Bissett

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Am I doing the right thing?

Dental nurse registration has given professional rights but also responsibilities and obligations as to what can and what cannot be ethically and legally done. Andrew Collier offers a case example of...

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Operation: oral health enhancement

Glenys Bridges considers how best to develop extended dental nursing skills to the benefit of our patients

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From bottom to top – and everything in between

He has worked in almost every role within the dental business, including as a dental nurse. Here, Hassan Mushaid explains why he will never stop learning

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Communication theory in dental practice – Part one

In a two-part article, Maggie Nash investigates the importance of dental professional-patient relationship

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Is it safe?

Information governance in a small business environment, with compliance expert Robert Kelly

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Notes from a physio

Maxine Cooch is a physiotherapist and advises members of the Society of British Dental Nurses on good posture in clinic. Here, she considers the ‘multitude of sins’ that can cause harm to your body

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Hands as a source of cross infection

Shaking hands, touching a patient's face with hands or typing on a computer keyboard will all result in picking up bacteria and viruses. So, what preventative measures can we take?