All Legal and brief

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Retaining and destroying

Complaints and claims for clinical negligence can arise many years after treatment and, in the absence of records, it may be difficult or impossible to defend successfully, say experts at the DDU

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Domestic abuse

It is your professional responsibility to have an awareness and understanding of the various manifestations of abuse and neglect in order to understand when a patient is at risk

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A-Z of tax codes

Tax expert David Redfern explains how to tell whether yours is the correct one

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All for one

Why taking an all-staff approach to safeguarding in the dental practice is essential

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Flexible and effective

Practice life can get very busy – but online safeguarding training for dental staff can offer some important cost-effective and time-saving benefits

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Plain and simple

When speaking to patients, simplicity is the key goal so ditch the jargon and remember the KISS principle – ‘keep it simple, stupid’

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Confidentiality

Professor Bob Ireland considers this important element of patient care

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Personality clash at work?

Not all relationships in the dental practice are perfect. Dento-legal expert Andrew Collier offers some sound advice on how best to handle them

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Is it in the patient’s

Patients may request treatment, but what if it is not in their best interests? Andrew Collier looks at the dilemmas dental teams can face and offers some tips