All Legal and brief

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How to handle complaints

In this CPD paper, Dr Puja Jalota considers the key components of effectively responding to – and learning from – any patient dissatisfaction

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Workplace whistleblowing

Dentist Alfie Chan has been a designated safeguarding officer since 2010. Here, he answers some FAQs about the nuances of reporting concerns and wrongdoing

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Take cover!

Do you have the appropriate level of indemnity for your role? And have you checked it is up to date and that the premiums or subscriptions have been paid?...

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Why is the ARF

Dental therapist Shaun Howe shares his insight into the General Dental Council and its fee setting

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Time to get back to basics

So, after the longest break most of us will have had in our working lives, you’re finally back at work. But what does this mean for your safeguarding rules?

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What’s behind you?

If you’re called upon to assist with remote triaging, don’t forget your safeguarding responsibilities when it comes to what’s in view during a Zoom meeting

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Safeguarding during a lockdown

As the coronavirus continues to have a huge impact on daily life, now more than ever, dental professionals are providing a vital service to the general public

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No place to hide

When it comes to safeguarding, what are the consequences if it all goes wrong?

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Back to basics

What level of dental safeguarding training do I need – and why?

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Children do not call the shots

The BDA has launched a new toolkit to support the safeguarding of children and young people who miss appointments, often for reasons beyond their control