Fair's fair? Equality and diversity in practice
In this article, Fiona Stuart-Wilson discusses equality and diversity, and how this affects the dental team in everyday practice
All Legal and brief
How dental nurses stay out of trouble
In this article, Nicola Burnett Smith discusses misconduct within practice. To stay out of trouble, dental nurses can ensure that they adhere to best practice both in and out of the workplace
Dentistry and the adult at risk
This article discusses what was once termed the ‘vulnerable adult’. It explains who can be at risk, and how this can affect their dental health
How to communicate effectively with patients
This article provides guidance on how to talk to your patients in an effective way. This will build trust and create a good rapport so that patients will feel comfortable talking to you
The CQC and safeguarding: the impact on dental nurses
Following new legislation, the Care Quality Commission published a statement on its roles and responsibilities for safeguarding children and adults in England. Dave Hancock considers the likely impact on dental nurses
What are your rights in a redundancy situation?
The law on redundancy is principally contained in the Employment Rights Act 1996. This article explains what rights you have if you are facing redundancy
Questions and Answers
In this section, we answer your questions on all issues relating to dental nursing. To submit a question, please email dn@markallengroup.com
Flexible working: what are your rights?
The right to request flexible working was introduced into UK law in April 2003 in order to assist the parents of young children by giving them the right to request to work flexibly. The right was extended to all eligible staff in June 2014. This article explains what the new rights entail
Patient awareness of dental recall intervals
This article examines patients' understanding around the issue of dental recall intervals and the barriers that deter people from visiting the dentist. It also explains how dental nurses can help to educate their patients and how they can help people overcome their fear of visiting the dentist
Enhance your practice's success through mystery shopping
Mystery shopping is about testing systems, protocols, and ultimately, customer service. Carrying out a mystery shop in your dental practice will help highlight any areas that you may need to improve on
Holiday pay: how court rulings may affect you
Recent court rulings have changed the way in which holiday pay is calculated. Employers could now have to pay considerably more. In this article, Kate Russell explores the recent rulings and how they may affect how holiday pay is calculated
Safeguarding vulnerable adults: the role of the dental team
The dental team have a professional duty to safeguard vulnerable adults from abuse under the General Dental Council's (2013)Standards for the Dental Team. In this article, Richard Griffith sets out how the Care Act 2014 seeks to improve the safeguarding of vulnerable adults and the dental team's rol
How to manage shared parental leave
The shared parental leave initiative, which came into effect on 5 April 2015, will give parents more flexibility in their leave arrangements during the year following their baby's birth or adoption
Duty of candour: the impact on dental nurses
The revised Essential Standards for Quality and Safety come into force on 1 April 2015. This article considers the organisational and professional duties of candour and their impact on a dental professional's practice
The final fit – results of research into educational needs of dental nurses
The final theme of our series of articles on dental nurse education and training in the UK focuses on the results of the online survey that was run on the NEBDN website. This is the first part of a two-part article and examines dental nurses' qualifications and employment
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