Good governance can help to drive your practice forward. Nicki Rowland looks at staff training and how learning is essential to practice growth

Within the document, How CQC regulates primary care dental services: Provider handbook, the question is asked ‘Do staff have the skills, knowledge and experience to deliver effective care and treatment?’ Within the ‘effective’ KLOE, providers are required to:

Support staff to deliver effective care through opportunities to undertake training, learning and development and through meaningful and timely supervision.

Identify learning needs of staff.

Support members of the dental team to keep up-to-date with their Continuing Professional Development (CPD) and to meet the requirements of their professional registration.

Your team is your practice's greatest asset. If your staff members are highly trained and perfectly tuned to your business objectives, they will be furnished with the skills and knowledge to reach their optimum potential and drive your practice to success.

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