The role of a treatment coordinator (TCO) enables a whole dental team to engage with patients on a different level. It is a varied role and one that involves meeting new people daily, helping to change their perception of dentistry and, at the same time, increasing the uptake of appropriate treatment plans. In any given dental practice, each patient has every question patiently answered.
Every patient who chooses to come to our practice is expecting a high level of customer service. It is of high importance that all new patients are dealt with in an efficient manner that provides solutions to their needs.
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