Reference/Features

The art and science of personal excellence

7 mins read Research and writing skills
Christine Macleavy considers communication in dentistry, the importance of good listening skills and understanding non-verbal signals

Do you consider yourself a good communicator? And what exactly does being a good communicator entail? Is it simply the ability to explain things in a way that patients can understand – or is there more to it?

Body langauge and listenign skills can both play an important role in this interaction.

Consider this statement: ‘The meaning of your communication is the response you get.’

This is one of the 14 ‘presuppositions’ that underpin neuro linguistic programming – sometimes referred to as the art and science of personal excellence. The phrase means that you haven’t truly communicated with someone unless the response you get indicates understanding.

Register now to continue reading

Thank you for visiting Dental Nursing and reading some of our resources. To read more, please register today. You’ll enjoy the following great benefits:

What's included

  • Up to 2 free articles per month

  • New content available

Register

Already have an account? Sign in here