Texting triumph

Time, resources, and money – monitoring patient recalls can be a taxing process for every practice. As paper records shift to digital and communication ventures online, reliably engaging with your patients is essential to keep your practice flourishing and your patients smiling.

In 2023, the average UK resident spent two hours and 52 minutes per day on their phone. Despite seeing a reduction since the pandemic years, the figures for daily screentime depict a country that is constantly looking down. The phone is therefore the optimum gateway for practices to better communicate with their patients through. It is hardly surprising that half of dental practices have already incorporated teledentistry sending texts to patients with a recall interval but no booked appointment.