The Association of Dental Implantology (ADI) once again ensured that dental nurses and practice managers alike had lots to think about with its Nurses’ & Practice Managers’ Programme at the ADI Team Congress 2019.
The highly varied programme this year kicked off with a welcome by moderator Fiona Sandom, quickly followed by the first lecture of the day – an enjoyable and comical talk by Tracy Stuart. Entitled Your Team is as Strong as its Weakest Link, the session asked delegates to look at the different personality types present in their practices and to remember that there is no such thing as bad people – only bad behaviour.
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