Reference/Features

Serving soft power

Brittany Pittham explains why dental nurses can be such a persuasive force in the practice.

Dental nurses play a pivotal role in dental healthcare teams, often serving as the driving force in ensuring smooth operations, effective patient care and seamless communication within dental practices. Beyond their technical skills and clinical responsibilities, dental nurses wield a form of influence known as ‘soft power’. This soft power, characterised by their ability to inspire trust without direct authority, makes them a vital and persuasive force in dental settings. This piece will explore the facets of this soft power and how dental nurses leverage it to enhance patient outcomes, foster a positive work environment and contribute to the overall success of dental practices.

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