Reference/Features

Is your team united?

3 mins read Leadership/team working
Nicki Rowland explores ‘the five dysfunctions of a team’ and how to manage them in your dental practice

Working as a team is no easy task. Every day we go into practice we face hurdle after hurdle. Difficult patients, broken equipment, time constraints and compliance measures are regular events that add to the pressures that dental teams face on a daily basis. Add to the mixture a drop of tension, a sprinkling of criticism and a dash of attitude and you have a recipe for disaster.

Patrick Lencioni documents the many challenges that teams face as they work to ‘row together’. His book, The Five Dysfunctions of a Team, looks at the fundamental reasons for politics in the workplace that can lead to team failure. He names these dysfunctions as:

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