Excellence in implantology

March 25 witnessed the second face-to-face International Team for Implantology (ITI) educational event in the UK, following the successful event held in Edinburgh last year – although two of ITI Dental Nurses’ ambassadors, Gemma and Kirsty, made a special trip to Portugal to be part of a dental nurse event organised by the International Advanced Dentistry Academy in February 2022, led by Andre Chen and his team. Held in central London, the ITI’s dental nurse reunion was packed with a compelling agenda designed for and by dental nurses with a special interest in implant and surgical dentistry.

Essential communication skills in dentistry
The tone for the day was set by an interactive session by me, where I discussed the essential communication skills required in dentistry. The session covered communication’s importance in the effective delivery of care in the dental setting and its relevance in developing a healthy atmosphere in the workplace by recognising various personality types, as well as improving one’s listening skills and how to build strong rapport with patients and colleagues by being conscious of body language and facial expressions. Emphasis was also placed on the significance of the impact the terminology we use when explaining the various stages of any dental treatment to our patients.