Reference/Features

Being present

4 mins read Leadership/team working
Chloe Phillips reflects on the best ways to communicate for yourself and the dental practice.

As a client experience manager for both Lion Dental and Stella Dental, I’ve seen firsthand the magic that effective communication and presentation can bring to a dental practice. I began thinking, ‘What if we could make dental visits something patients actually enjoy?’ Yes, it is possible! With a sprinkle of charm, a dash of empathy, and a big scoop of professionalism, you can transform every patient visit into a highlight of their day. Here are my tips on how to turn your practice into the talk of the town—for all the right reasons.

1. Crafting a welcoming ambience: creating a comfortable space

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