Root canal treatment is probably one of the procedures patients fear most. Patients usually visit the endodontist through necessity rather than choice and consequently their treatment begins upon entering the surgery, as soon as they are greeted by the nurse or receptionist. With often only a short time to make the patient feel comfortable, it is vital that an endodontic nurse is able to both empathise with the patient and adopt a friendly and reassuring approach.
Endodontic patients tend to be acutely attuned to any tension in the dynamics between nurse and dentist and maintaining a positive working relationship can help to avoid communicating any stresses that may exist.
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