It struck me recently how extraordinarily well equipped those new to the workforce are – understanding as they do the complexities of a world in which the internet plays an enormous role and provides endless opportunities for education. Communication at its most sophisticated may not be for everyone – but, for the older and more experienced among us, an understanding of it is essential if we are to compete in a workplace. Learning, in essence, should never cease and we must all be prepared to embrace a changing environment that benefits our colleagues, the business and the patient as well as us.
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