Dental technician to work under supervision for 15 months following complaints

The Lancashire Telegraph has reported that “the complaints were made in 2020 and related to care provided between June 2018 and December 2019, and were from four ‘vulnerable, elderly’ patients”.

All four complaints addressed ill-fitting dentures, with the news report establishing that “one person’s were ‘too large and porous’, another’s, which cost £875, were ‘so painful he could not eat’.

The third said Mr Gower had cancelled appointments, complained about the length of time he took to get her dentures, and also that he admitted to her that he had dropped and broken her dentures.

The fourth said the colour of her dentures was ‘dull and grey’ and ‘looked really fake’, and also ‘left her in agony and unable to eat’”.