The coronavirus has been declared a global emergency by the World Health Organisation, as the outbreak continues to spread outside China.
Medical defence organisation MDDUS has drawn up a risk alert to guide General Practices in maximising communication with patients at key contact points.
The guidance covers best practice advice on deploying social media, text alerts and triage planning in order to manage any increase in patient contact during this period of high media interest in the Wuhan coronavirus.
MDDUS provides regular risk advice and training to its membership of more than 50,000. Our advice on maximising communicating to patients on the coronavirus issue is built on best practice issued by agencies including Public Health England.
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