Further to statements from both the General Dental Council (GDC) and the Care Quality Commission (CQC) in 2021, the BOS have produced this guidance to help orthodontic providers and their teams better understand the scope of teledentistry services and technologies as part of orthodontic care, as well as the associated issues. In addition, it will direct teams to the current regulatory frameworks, resources and highlight best operational practice.
Teledentistry is a term which covers a range of technologies and operational practices. These include various communications via interactive, two-way audio or video as well as indirect, synchronous communications, in which a patient's information (such as questions, requests, photographs, videos) is exchanged with a dental professional for review. This may be via messaging platforms or dedicated hardware and applications.
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