As frontline health care workers, dental nurses are often required to pull out the stops when it comes to communicating with patients.
Whilst empathy and reassurance are key factors in your communications, sometimes the simple relating of solid evidence-based facts is all that is required to make a difference.
As the profession develops and adapts to meet increasingly high expectations from patients – often propelled by myths and rumour – it is important to educate patients so they understand what can be achieved and, more importantly, what cannot.
Informed consent is a basic principle in the delivery of ethical and safe dental health care and is underpinned by the expectations placed upon you by the profession’s regulators, the GDC.
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