Communication

News

Reforms urged as dental professionals under investigation report consider quitting dentistry

Dental Protection has called for radical reform to how the General Dental Council (GDC) investigates dental professionals, as new research reveals...

News

NHS Update: Revised clinical standards

Sara Hurley, chief dental officer for England, outlines the recent changes in NHS guidelines and announces events happening in May 2023.

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Minister warns NHS dentistry in the East of England is at risk of “collapse”

On May 16, 2023, Westminster Hall hosted a debate on the state of NHS dental services in the East of England.

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NHS update: Reflections on direct access

May’s update from Sara Hurley was a special focus letter focused on direct access.

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Association says the prime minister has a “crisis? What crisis?” attitude to dentistry

The British Dental Association (BDA) has criticised the Prime Minister’s response to a question on the crisis in dentistry at PMQs on May 10, 2023.

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Data reveals rise in “dental deserts”

Over six in ten local areas in England have seen a rise in the number of people per dentist since 2019, new analysis commissioned by...

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NHS update: Integrated Care Boards

April’s update from Sara Hurley and Ali Sparke informed readers that NHS England is delegating “responsibility for commissioning pharmacy, general...

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Regulator disappointed at the pace of reform

Steps towards reform to the legislation that underpins the UK’s healthcare regulators were taken on February 17, 2022, as the Department of Health and...

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Dental nurse recruitment and retention survey is now live

The BADN Dental Nurse Recruitment and Retention Survey, conducted on behalf of Dr Debbie Reed RDN, former BADN chair, fellow of the College of General...

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MP supports dental nurses

Following a meeting with BADN president Debra Worthington, Labour MP Cat Smith (Fleetwood and Lancaster) – who spoke recently in the House of Commons...

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Radio presenter critiqued for response to a dental survey

LBC presenter, Nick Ferrari, commented on a survey of teachers from the British Dental Association and Beauty Bank during his show on February 6,...

Reference/Features

Handling with care

Priya Sharma examines the importance of seamless complaints handling, and how best to utilise communication skills.