Communication

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What lies beneath

The dental nurse plays a vital role in facilitating the first crucial conversation, which can provide the best opportunity to get to know a new...

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The tricks of the trade – engaging under-18s

How best to pitch your oral health education when it comes to your younger patients?

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How to write up a…

John Fowler continues to explore the variety of ways in which dental nurses get involved with written communication with a look at ‘capturing the...

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Emails made easy

John Fowler continues to explore the many uses of written communication. In this article, he examines the use and misuse of electronic communication

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Nobody is perfect

Dental Protection's Susan Willatt, argues that everyone can make mistakes but the important thing is to learn from them

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Is diet advice on your menu of treatments?

We invited three experts – dental nurse and oral health educator Fiona Ellwood, senior lecturer in dental public health Maria Morgan and nutritional...

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Price and value

When something is ‘free’, how much do we really value it? Simon Tucker considers this within the world of dentistry

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Diversity – and you

As the world becomes multicultural and ethnically diverse, associated communication issues appear more frequently

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Are you an EU medical professional?

A guide to permanent residence and British nationality for health workers from abroad

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Weight can be a dental issue

Many adults are currently overweight or obese – but how best to handle the associated challenges in treating heavier patients? The dento-legal experts...

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Is your address hotchick@gmail.com?

Professor Bob Ireland advises on how best to protect your professionalism in the multi-faceted world of online communication

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Upselling consent

When recommending oral health products, where does your practice stand?