Features

How to perfect a performance

6 mins read Professionalism/career development
Karen Robinson shares her tips to help you fine tune your management skills so you and your team hit the right notes every time

As a member of a dental family, I have always been involved with the profession – from helping my father in his dental laboratory to covering holidays in my brother’s dental practices during my school’s summer recess, when I was a teenager back in the seventies.

In those days, practice managers were few and far between, as were large practices. A practice was managed by the dentist – days of delegation were in their infancy and dental nurses (DNs) were nothing more than silent saliva suckers, mixers of amalgam and cleaner-uppers! DNs were not allowed to register with the General Dental Council and, if a DN committed a crime – such as NHS fraud, for example – the dentist would be liable, not the DN.

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