How to communicate effectively with patients

As dental nurses, you represent the practice in every conversation and mode of communication you have with the patients. Are you a proud member who contributes positively to your practice's reputation? Being prepared and knowing how to communicate effectively with your patients can create a strong relationship with patients and colleagues.

In today's busy working environments where time is of the essence, it is difficult to find time to communicate effectively with your patients. We all know that dentists are always under pressure to keep to the allocated time slot for each patients, so how could you, as dental nurses, help to ease that pressure and make communication between the dental team and the patient more productive?